Surabaya City Communication and Information Agency
Main Information
e-Health
2012-01-02 Initiative Date
Category for Improving Service Delivery to the Community
Criteria
Award: TOP 25
Short summary
Commitment to always provide the best public services encourage the improvement of the quality of public services in the City Government of Surabaya. One of them is by utilizing information and communication technology to accelerate services through e-Health, an application that makes it easy for citizens to shorten queues at public health centers and hospitals. Through the use of the e-Health application, the applicant does not need to come directly to the service counter, but simply register at home for those who have an internet connection or at the Social Network that is available in all Kelurahan offices, sub-districts and public health centers in Surabaya, so it is more efficient, besides being also more friendly environment because of the reduction in paper usage. The applicant does not need to come directly to the counter, so that file processing becomes faster.
Name of Surabaya City Communication and Information Agency
Main Information
e-kiosk
January 1, 2014 Initiative Date
Category for Improving Service Delivery to the Community
Criteria
Short summary
Commitment to always provide the best public services encourage the improvement of the quality of public services in the City Government of Surabaya. One of them is by utilizing information and communication technology to accelerate services through e-kiosks, which is an application that makes it easy for citizens to take care of licensing registration through the SSW (Surabaya Single Window), Birth Certificate and / or Death through e-Lampid and no puskesmas queue or hospital online. Through the use of e-Kiosk, the applicant does not need to come directly to the service counter, but simply register from a house that has an internet connection or register at e-kiosk so that it is more efficient, while also being more environmentally friendly due to reduced use of paper. The applicant does not need to come directly to the counter, so that file processing becomes faster.
Surabaya City Social Service
Main Information
Campus Social Responsibility
Date of Initiative 1 October 2013
Category for Improving Service Delivery to the Community
Criteria
Improving Access and Promoting Justice
Promotes Partnership
Administrative Transformation
Introducing a New Concept
Award: TOP 70
Short summary
Campus Social Responsibility is an activity carried out by the Social Service in collaboration with universities through their students to provide assistance to dropouts and vulnerable children who drop out of school where one student accompanies one foster sister. The form of activities is taken with the consideration that through the mentoring process there will be a transfer of knowledge, knowledge, and insight from students to children with social problems so that they can change their mindset and further their behavior. This initiative is the only program initiative implemented in Indonesia, which aims to return social problem children who have dropped out of school to return to school and children who are vulnerable to dropping out of school to remain in school. For students, this activity is not only social but also a form of community service and is included in one of the Thematic Community Service courses which is held for one year.
In this CSR project pilot project the targets taken came from 11 districts with the number of children accompanied by 215 people consisting of 162 children dropping out of school and 53 vulnerable children dropping out of school. While the number of universities participating in this activity is 19 campuses with 215 students joining.
The results of the assistance activities are:
Out of 162 children dropping out of school, 90 returned to school and those who still did not want to go to school were 72 people.
For children who are vulnerable to dropping out of school, they still go to school.
Name of Surabaya City Communication and Information Agency
Main Information
online birth and death certificate (e-lampid)
Initiative Date October 1, 2013
Category for Improving Service Delivery to the Community
Criteria
Increase Efficiency
Providing quality services
Improving Access and Promoting Justice
Administrative Transformation
Introducing a New Concept
Short summary
Commitment to always provide the best public services encourage the improvement of the quality of public services in the City Government of Surabaya. One of them is by utilizing information and communication technology to accelerate services through e-Lampid, an application that makes it easy for citizens to take care of Birth Certificates and / or Death online. Through the use of the e-Lampid application, the applicant does not need to come directly to the service counter, but simply by connecting to the internet so that it is more efficient, while also being more environmentally friendly due to reduced use of paper. The applicant does not need to come directly to the counter, so the file processing becomes faster, it only takes 3 working days to get a birth / death certificate, calculated from the approval by the Kelurahan which is then directly forwarded to the Population and Civil Registry Office as the issuer of the deed.
Surce: surabaya.go.id
Main Information
e-Health
2012-01-02 Initiative Date
Category for Improving Service Delivery to the Community
Criteria
- Increase Efficiency
- Providing quality services
- Administrative Transformation
- Introducing a New Concept
Award: TOP 25
Short summary
Commitment to always provide the best public services encourage the improvement of the quality of public services in the City Government of Surabaya. One of them is by utilizing information and communication technology to accelerate services through e-Health, an application that makes it easy for citizens to shorten queues at public health centers and hospitals. Through the use of the e-Health application, the applicant does not need to come directly to the service counter, but simply register at home for those who have an internet connection or at the Social Network that is available in all Kelurahan offices, sub-districts and public health centers in Surabaya, so it is more efficient, besides being also more friendly environment because of the reduction in paper usage. The applicant does not need to come directly to the counter, so that file processing becomes faster.
Name of Surabaya City Communication and Information Agency
Main Information
e-kiosk
January 1, 2014 Initiative Date
Category for Improving Service Delivery to the Community
Criteria
- Increase Efficiency
- Providing quality services
- Improving Access and Promoting Justice
- Administrative Transformation
- Introducing a New Concept
Short summary
Commitment to always provide the best public services encourage the improvement of the quality of public services in the City Government of Surabaya. One of them is by utilizing information and communication technology to accelerate services through e-kiosks, which is an application that makes it easy for citizens to take care of licensing registration through the SSW (Surabaya Single Window), Birth Certificate and / or Death through e-Lampid and no puskesmas queue or hospital online. Through the use of e-Kiosk, the applicant does not need to come directly to the service counter, but simply register from a house that has an internet connection or register at e-kiosk so that it is more efficient, while also being more environmentally friendly due to reduced use of paper. The applicant does not need to come directly to the counter, so that file processing becomes faster.
Surabaya City Social Service
Main Information
Campus Social Responsibility
Date of Initiative 1 October 2013
Category for Improving Service Delivery to the Community
Criteria
Improving Access and Promoting Justice
Promotes Partnership
Administrative Transformation
Introducing a New Concept
Award: TOP 70
Short summary
Campus Social Responsibility is an activity carried out by the Social Service in collaboration with universities through their students to provide assistance to dropouts and vulnerable children who drop out of school where one student accompanies one foster sister. The form of activities is taken with the consideration that through the mentoring process there will be a transfer of knowledge, knowledge, and insight from students to children with social problems so that they can change their mindset and further their behavior. This initiative is the only program initiative implemented in Indonesia, which aims to return social problem children who have dropped out of school to return to school and children who are vulnerable to dropping out of school to remain in school. For students, this activity is not only social but also a form of community service and is included in one of the Thematic Community Service courses which is held for one year.
In this CSR project pilot project the targets taken came from 11 districts with the number of children accompanied by 215 people consisting of 162 children dropping out of school and 53 vulnerable children dropping out of school. While the number of universities participating in this activity is 19 campuses with 215 students joining.
The results of the assistance activities are:
Out of 162 children dropping out of school, 90 returned to school and those who still did not want to go to school were 72 people.
For children who are vulnerable to dropping out of school, they still go to school.
Name of Surabaya City Communication and Information Agency
Main Information
online birth and death certificate (e-lampid)
Initiative Date October 1, 2013
Category for Improving Service Delivery to the Community
Criteria
Increase Efficiency
Providing quality services
Improving Access and Promoting Justice
Administrative Transformation
Introducing a New Concept
Short summary
Commitment to always provide the best public services encourage the improvement of the quality of public services in the City Government of Surabaya. One of them is by utilizing information and communication technology to accelerate services through e-Lampid, an application that makes it easy for citizens to take care of Birth Certificates and / or Death online. Through the use of the e-Lampid application, the applicant does not need to come directly to the service counter, but simply by connecting to the internet so that it is more efficient, while also being more environmentally friendly due to reduced use of paper. The applicant does not need to come directly to the counter, so the file processing becomes faster, it only takes 3 working days to get a birth / death certificate, calculated from the approval by the Kelurahan which is then directly forwarded to the Population and Civil Registry Office as the issuer of the deed.
Surce: surabaya.go.id
Tags
Education News